Experience Versus Academic Expertise at Work

Experience Versus Academic Expertise at Work

A recruitment panel can compare degrees, certificates and professional memberships in minutes. It is far harder to assess the quality that often determines whether a difficult decision succeeds: judgement. The debate over experience versus academic expertise is therefore not a contest between clever people and practical people. It concerns two different forms of knowledge, and the costly mistake of treating the one that is easiest to record as the one that matters most.

Britain is at risk of making precisely that mistake as experienced engineers, exporters, technicians, civil servants and managers retire. Their replacement may arrive well qualified, energetic and entirely capable of learning. Yet a qualification cannot transfer the accumulated understanding of what happened last time, why a foreign customer hesitated, where a specification is likely to fail, or which apparently tidy policy will cause difficulty on the ground.

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How Export Currency Risk Can Damage a Sale

How Export Currency Risk Can Damage a Sale

A profitable export order can become unprofitable before the goods leave the factory. That is the uncomfortable reality of export currency risk. A quotation accepted in euros, dollars or another overseas currency may look satisfactory on the day it is issued, yet a movement in the exchange rate can remove the entire margin by the time payment arrives.

This is not an obscure concern for finance departments. It is a commercial issue which affects what an exporter can quote, how confidently they can pursue an order and whether a successful sale genuinely adds to the business. Firms which understand their product but treat currency as an afterthought are taking a gamble they may not realise they have made.

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The Three Golden Steps That Build Sound Judgement

The Three Golden Steps That Build Sound Judgement

A difficult decision rarely announces itself as such. It may arrive as a promising overseas order, an investment proposal dressed up in fashionable language, a departmental reorganisation, or a new technology said to make established practice obsolete. The danger is not lack of information. It is accepting information before one has understood the circumstances from which it came.

The three golden steps are a simple discipline for avoiding that error: see the position clearly, test what it means, and retain the lesson after action has been taken. They are not a formula for certainty. No experienced exporter, engineer or public servant would claim that certainty is available on demand. They are, however, a way of replacing haste and assumption with sounder judgement.

The phrase matters because organisations increasingly mistake accessible data for knowledge. Qualifications, dashboards and consultancy presentations all have their place. Yet none can substitute for the ability to recognise what has been omitted, what may fail in practice, and which apparently small detail will determine the outcome. That ability is developed through attention, responsibility and memory.

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Trade Missions Versus Exhibitions: Which Works?

Trade Missions Versus Exhibitions: Which Works?

An export manager with a modest budget cannot afford to collect impressive-looking contacts that lead nowhere. That is the practical question behind trade missions versus exhibitions. Both can introduce a company to overseas markets, but they do so in markedly different ways. One puts a business in front of selected people; the other asks it to compete for attention in a crowded commercial arena.

Having worked with overseas markets before video calls, online directories and instant translation changed the mechanics of international trade, I remain wary of any claim that one route is always superior. The value depends on the product, the market, the company’s stage of export development and, above all, the preparation done before anyone boards a plane or books a stand.

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Have Qualifications Replaced Experience in Britain?

Have Qualifications Replaced Experience in Britain?

A job advertisement asking for a degree, several professional certificates and five years’ experience in a narrowly defined role tells a revealing story. It may look exacting, but it can also describe an employer trying to transfer the burden of judgement from its own managers to a list of credentials. Has qualifications replaced experience in Britain? Not completely. Yet in many organisations, qualifications have become a convenient proxy for capability, sometimes at considerable cost.

The issue matters well beyond individual careers. It affects how British firms compete, how public services retain knowledge, whether younger people are offered realistic routes into work and how effectively organisations deal with difficulty. A qualification can establish that someone has studied a subject. It cannot, by itself, show how that person will react when a customer changes the specification, a shipment is delayed at a frontier, a machine fails, or a carefully prepared plan meets the habits of another country.

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Export Product Pricing That Protects Your Margin

Export Product Pricing That Protects Your Margin

A quotation can look profitable on the day it is issued and become a loss before the goods leave the works. That is the central difficulty of export product pricing. The price is not merely the factory cost plus a convenient percentage. It is a commercial judgement about transport, currency, credit, documentation, local conditions and the party that will carry each risk.

Those who have worked in overseas markets learn this quickly. A customer may focus on the unit price, while the exporter must consider the whole journey from production to payment. If either side has misunderstood what is included, goodwill is soon replaced by argument. Margin disappears particularly fast when an exporter has quoted casually in an unfamiliar market.

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Are Banks Needed If Documentary Payments Go Digital?

Are Banks Needed If Documentary Payments Go Digital?

A set of export documents once travelled the world by courier, often at considerable cost and with uncomfortable delays. An invoice, packing list, certificate of origin, inspection certificate and bill of lading might be perfectly prepared, yet still sit in a bank pouch or airport warehouse while a ship arrived at its destination. The obvious question is: are banks needed if documentary payments become all digital?

The short answer is yes, but not always in the same capacity, and not for every transaction. Digitisation can remove much of the physical handling that made documentary trade slow and expensive. It cannot, by itself, remove the commercial risks that led exporters and importers to use banks in the first place.

The distinction matters. Too much discussion of digital trade assumes that moving a document from paper to screen also removes the need for trusted intermediaries. It does not. A document is not merely information. In international trade it can be evidence, an instruction, a claim on goods, and the trigger for payment or finance.

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Trends in Global Trade and What Has Changed

Trends in Global Trade and What Has Changed

A container arriving late at Felixstowe, a component held up at a border, or a customer asking for prices in a volatile currency can tell us more about trends in global trade than a grand speech about globalisation. Trade remains immense, inventive and indispensable. Yet the assumptions that governed it for much of the late twentieth century – predictable routes, steadily falling barriers and the primacy of lowest cost – have been weakened.

Having begun work in international trade when overseas communication involved telexes, cables and costly telephone calls, I am wary of claims that trade has suddenly become either simple or impossible. The tools have changed beyond recognition. The central disciplines have not: knowing the customer, understanding the market, getting the documentation right, protecting cash flow and maintaining patience when events take an unwelcome turn.

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60 Years Improving Communication, Then Phones Went Off

60 Years Improving Communication, Then Phones Went Off

There is an odd contradiction at the heart of modern life. We spent 60 years improving communication, then we turned the phones off. Not literally, of course. The devices are everywhere: on restaurant tables, beside beds, in meetings and in the hands of people crossing roads. Yet the ordinary expectation that one person may telephone another, speak directly and settle a matter has quietly been withdrawn.

For those of us who began working when international contact meant a trunk call, a telex, an air letter or an expensive cable, this is more than nostalgia. It is a question of what communication is for. We have gained speed, volume and reach. We have also, in many organisations, lost the direct human exchange that creates trust, resolves ambiguity and makes responsibility difficult to evade.

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Direct Exporting Versus Agents – Which Route?

Direct Exporting Versus Agents - Which Route?

A promising enquiry from overseas can make the choice between direct exporting versus agents appear simpler than it is. The prospect of dealing with the customer oneself is attractive: higher margins, direct control and no commission. Yet the agent who knows the language, the trade customs and the people behind the buying decision may turn a tentative opportunity into a sustainable market.

This is not merely a question of how goods reach another country. It concerns where an exporter places responsibility, knowledge and risk. In my own early years in international trade, long before e-mail, a representative abroad could be the difference between hearing of an opportunity in time and learning about it after a competitor had won it. Communications took days, travel was expensive, and a reliable local contact carried real weight. Digital communication has changed the speed of contact, but it has not removed the need for judgement on the ground.

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